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ECZ India Pest Control

Professional, safe & eco-friendly pest control solutions for homes and businesses with guaranteed results.

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Shop No 4, Rajan co op housing society, Edulji Rd, near Tembi Naka, Dhobi Ali, Charai, Thane West, Thane, Maharashtra 400601

Privacy Policy

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ECZ India (“we,” “our,” or “us”) is committed to protecting the privacy of visitors to eczindia.com (“Site”) and users of our services. This Privacy Policy explains what personal data we collect, how we use it, how it is protected, and your choices.

1. What Information We Collect

a) Personal Information You Provide:

  • Contact details: Name, email, phone number, postal/address (e.g. when booking a service or requesting a quote).
  • Service-related details: Property address, pest type, scheduling preferences, and job requirements.

b) Automatically Collected Data:

  • Usage data: IP address, browser type and version, device type, page views, referral URLs, time spent on pages, clickstream data.
  • Cookies & tracking: We use cookies and similar technologies (e.g. Google Analytics, Facebook Pixel) to analyze website traffic, improve experience, and support marketing and service fulfillment.

2. How We Use Your Information

We use your information to:

  1. Provide and manage services (e.g. contacting you, dispatching technicians, scheduling and billing).
  2. Respond to inquiries and support requests.
  3. Improve our Site through analytics and usage trends.
  4. Handle marketing and communications: Sending confirmations, newsletters, updates, or promotional offers (with your consent).
  5. Adhere to legal and regulatory obligations, such as record keeping and dispute resolution.

3. Data Sharing

We do not sell or rent your personal data to third parties. We may share information with:

  • Service providers (e.g. payment processors, email hosts, analytics providers) working under contract and bound by confidentiality.
  • Legal or safety purposes, when required by law or to protect against wrongdoing.

4. Cookies and Tracking Technologies

We use cookies to:

  • Support essential website functions.
  • Analyze traffic and site performance (e.g. Google Analytics).
  • Deliver user-friendly experiences.

You can disable or delete cookies via your browser settings; note some site features may stop working properly if cookies are blocked.

5. Data Retention

We keep your personal information only as long as necessary to:

  • Provide requested services.
  • Fulfill legal, tax, accounting, or reporting obligations.
  • Resolve disputes and enforce agreements.

After that, data is securely deleted or anonymized.

6. Your Privacy Rights

Depending on applicable law, you may request:

  • Access to your personal data.
  • Correction of inaccurate/missing information.
  • Deletion of your data (except when legally required for us to retain).
  • Restriction or objection to processing.
  • Portability of your data in a machine-readable format.

To exercise any of these rights, please contact us at admin@eczindia.com or +91 88288 00128.

7. Security Practices

We implement industry-standard measures (access controls, encryption, secure servers) to protect your personal data. However, no method is 100% secure—we cannot guarantee absolute security. If a data breach occurs, we will notify affected individuals and authorities as required by law.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect or process data from minors. If you believe your child has provided personal data, please contact us to have it deleted.

9. Third-Party Links

Our Site may feature links to third-party websites or plugins. We are not responsible for their privacy practices. We recommend reviewing their policies before providing personal data.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this Policy periodically.

11. Contact Us

For questions, requests, or feedback about this Privacy Policy, please reach out:

  • Email: admin@eczindia.com
  • Phone: +91 88288 00128
  • Postal Address:
    Shop No 4, Rajan Co‑op Housing Society,
    Edulji Rd, near Tembi Naka, Dhobi Ali,
    Charai, Thane West, Maharashtra 400601

12. Governing Law

This Policy and any disputes arising from it are governed by the laws of India, with jurisdiction in courts located in Thane, Maharashtra.

Thank you for entrusting ECZ India with your pest control needs. We prioritize your privacy and are committed to maintaining your trust.